Wellness estimates, explained
What the numbers on your results screen mean, how the bands and risk estimates work, and why a trend tells you more than any single scan.
What a wellness estimate is
A wellness estimate is a number calculated from your scan and from the profile you filled in. It describes how a wellness indicator, such as your heart rate or breathing rate, looked during that scan. It is not a lab test, it can be wrong, and it is not a diagnosis. Every results screen in Doc24hrs shows a “not a diagnosis” notice, and it is worth keeping in mind each time you read one.
The score and the bands
At the top of your results you may see a wellness score from 0 to 100. Below it, many results show where they fall on a scale of five bands: Optimal, Favorable, Intermediate, Unfavorable and Very unfavorable.
The bands are a quick way to read a result at a glance. Optimal and Favorable sit at one end of the scale, and Unfavorable and Very unfavorable sit at the other. A band describes that one reading. It is not a verdict about your health.
Not every scan shows every result. A result appears only when the scan returns it, so two scans can show slightly different lists. That is normal. The face scan page describes the kinds of results you may see.
Risk estimates are probabilities
Some cards are risk estimates. Each one is a probability, written as a percentage, with a level from Low to Very high and an ideal range, written as “Ideal: under X %”. They are statistical estimates that use your scan together with your profile answers: age, sex, smoking, blood-pressure medication and diabetes.
A risk estimate is not a lab value. Some cards carry the name of something a lab can measure, but the scan does not take a blood sample or read anything in your blood. A higher percentage is a reason to pay attention and, if it concerns you, to talk to a healthcare professional. It does not mean that something is wrong.
Some values come from your profile
A few body results are calculated from the height and weight you entered, not from the camera: body mass index (BMI), waist-to-height ratio, estimated waist and body shape index. They are only as current as the height and weight in your profile. To see how two of these work, try our BMI calculator and the waist-to-height calculator.
Trends tell you more than one scan
Your body changes during the day. Heart rate rises after coffee, a flight of stairs or a stressful call, and it settles when you rest. A single scan is a snapshot of one moment. Several scans, taken under similar conditions, show you a pattern.
Each scan is saved to that person’s history, so you can look back. Your data is stored and processed outside the U.S., including in Mexico (see the Privacy Policy). For the clearest comparison, scan at a similar time of day, in similar light, after resting for a few minutes. Then look at the direction your results move over several weeks, not at one number on its own.
If you have questions
If you turn on Naia, the app’s optional AI assistant, she can explain a result in plain words after a scan. She is not a person or a doctor, she can make mistakes, and she does not give medical advice or diagnoses.
For questions about your health, talk to a healthcare professional. It can help to write your questions down first. Don’t start, stop or change any medication because of a wellness estimate. If you feel very unwell, call 911.
This guide is general wellness information. It is not medical advice, and Doc24hrs results are wellness estimates, not a diagnosis. Talk to a healthcare professional about your health. In an emergency, call 911.
